Last Modified: Nov 09, 2023
Welcome to Sportsgram! Powered by BinaryTouch Technologies LLP, Your privacy is important to us. This Privacy and Personal Information Protection Policy ("Privacy Policy") explains how BinaryTouch Technologies LLP ("Company," "we," or "us") collects, uses, discloses, and safeguards your personal information and data when you access or use our website, https://www.sportsgram.in (the "Website"), our services, and related features (collectively, the "Services"). By accessing or using the Services, you consent to the practices described in this Privacy Policy.
We may collect and process the following types of personal information ("PII") about you:
We may use the PII we collect about you for various purposes, including but not limited to:
We may disclose your PII to third parties under the following circumstances:
By accessing or using our Services, you consent to the processing and transfer of your PII to countries outside of your home country, which may have different data protection rules than your country. Data we receive from Google OAuth and Facebook OAuth may also be subject to the same international transfers as other PII you provide, adhering to appropriate data protection standards and regulations.
You have certain rights in relation to the personal information we hold about you. These rights include:
Access and Update: You can review and change your personal information by logging into the Website and visiting your account profile page. You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
Control over Google OAuth and Facebook OAuth Information: If you have registered using Google OAuth or Facebook OAuth, you can manage the information we receive from these services through your Google or Facebook account settings. This includes the ability to revoke our access to your information on these platforms.
Consent Withdrawal: Where you have provided your consent to the collection, processing, and transfer of your personal information, you have the right to fully or partially withdraw your consent. Upon receipt of a withdrawal request, we will cease processing your information for the purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
Data Portability: You have the right to request a copy of your personal information in electronic format and the right to transmit that personal information for use in another party's service.
To exercise any of these rights, please contact us at support@sportsgram.in. We will respond to your request within a reasonable timeframe.
We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We extend our robust security measures, including AES 256-bit encryption, to all data we receive through Google OAuth and Facebook OAuth. We are dedicated to ensuring the highest level of data protection and security for all user information, regardless of the source. All Personally Identifiable Information (PII) collected through our platform, including data obtained via Google OAuth or Facebook OAuth, are fully encrypted using Advanced Encryption Standard (AES) 256-bit symmetric encryption. This state-of-the-art encryption ensures that user data is secure and protected against unauthorized access and breaches. The use of AES 256-bit encryption is part of our broader commitment to data security and privacy, aligning with our adherence to global data protection regulations.
Sportsgram, powered by BinaryTouch Technologies LLP, streamlines various financial transactions for its users. To provide clarity on our financial practices and responsibilities, the following terms apply:
Types of Transactions: The platform primarily accommodates financial transactions linked to tournament registrations, membership subscriptions, and related services. Transactions are processed via established third-party payment gateways for security and reliability.
Payment Details: Users, when making payments, may be required to share financial details like credit/debit card numbers, expiry date, CVV, and billing address. It's crucial to note that we do not retain sensitive financial data. All transactions are encrypted and securely routed through our payment gateway partners.
Transaction Responsibilities: Sportsgram acts as a conduit, gathering fees from participants and transferring them to the appropriate organizers. Though we manage these transactions, the final responsibility concerning the collected amounts rests with the event or tournament organizer.
Disputes: If participants face issues related to payments or registrations, they can reach out to support@sportsgram.in. While we strive to address concerns, decisions regarding refunds or other settlements lie with the individual tournament or event organizers.
Refunds / Cancellation: In case of refunds within given deadline any user can navigate to particular category or division in the registered tournament to withdraw themselves and issue a full refund for their registration fee without any cancellation charges. Post withdrawal deadline 100% cancellation charges will be applied on registration fees.
If a tournament faces cancellation for reasons like insufficient enrollments or unforeseen circumstances, post withdrawal date, the concerned organizer will oversee refunds. Typically, this process can span 10 to 15 days from the date of cancellation.
For refund related queries, users can directly engage with the organizer or contact our support team at support@sportsgram.in.
Receipts and Invoices: Post a successful transaction, an e-receipt or invoice will be dispatched to users, summarizing the payment details. This document is crucial for future references and potential disputes.
Transaction Security: We prioritize the safeguarding of all financial operations on Sportsgram. Should users suspect any malicious or unusual activity, they're urged to promptly notify us.
Payment Gateway Partners: We've partnered with PhonePe as one of our payment gateway providers to ensure a smooth and secure payment experience. For detailed terms and conditions related to payment processing through PhonePe, users are encouraged to visit PhonePe's Terms and Conditions.
You have certain rights regarding your PII, including the right to access, correct, or delete your information. You may also have the right to object to certain data processing activities. To exercise these rights, please contact us as provided below.
If you have any questions about this Privacy and Personal Information Protection Policy or our practices, please contact us at support@sportsgram.in.
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes on the Website. Your continued use of the Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. Please review this Privacy Policy periodically to stay informed about how we are protecting your information. This Privacy and Personal Information Protection Policy is an integral part of our Terms of Use and applies to all users of the Services.
Effective Date: Nov 09, 2023